FREQUENTLY ASKED QUESTIONS
DESIGN AND CUSTOMIZATION
Are these templates fully mobile-responsive?
- Yes, absolutely.
- Every landing page, email, and preference centre scales automatically.
- They look flawless on smartphones, tablets, and desktop computers.
- We test them across major screen sizes to prevent broken layouts.
Can we align these templates with our corporate brand?
- Yes, they are built for complete branding flexibility.
- You can easily swap out dummy logos for your company logo.
- You can drop in your own brand images and graphics.
- We also offer a $125 Brand Alignment Service if you want us to do it for you.
Can we change the colors and layout fonts?
- Yes, colors and fonts are 100% customizable.
- Fonts can be updated using standard web fonts or Google Fonts.
- Colors can be changed by adjusting hex codes in the clean CSS.
- Every design file is well-commented to show you exactly where to make updates.
Are these templates fully editable inside the Pardot interface?
- Yes, they use native Salesforce Account Engagement markup.
- They feature proper
pardot-region,repeatable, andremovabletags for email tempaltes. - Your marketing team can change text and swap images without coding in landing pages and email templates.
- You only need to handle the code once during the initial setup.
COMPATIBILITY & COMPLIANCE
Do the email templates look correct in Microsoft Outlook?
- Yes, our email templates are entirely Outlook-proof.
- They are heavily tested on tricky desktop email clients like Outlook 2016–2019.
- They bypass rendering bugs that usually warp standard HTML layouts.
- They are also fully optimized for mobile dark mode settings.
One note here: If you not give proper width and height to image, then it can breake in Outlook.
Are the Email Preference Centres legally compliant?
- Yes, they are 100% GDPR and CAN-SPAM compliant.
- They map directly to your Pardot public subscription lists.
- They give users choices to opt down rather than globally unsubscribing.
- They include all mandatory backend system tags required by Salesforce.
SUPPORT & CUSTOM WORK
Do you offer custom Pardot development support?
- Yes, we provide custom technical support at $35 per hour.
- We can assist with advanced form styling and layout tweaks.
- We also offer full Pardot account design, asset migration, and development.
- Simply fill out our support contact form to get a time estimate.
What is your refund policy on digital templates?
- Due to the digital nature of downloadable source code, all sales are final.
- We do not offer refunds once the files have been downloaded.
- However, we provide full technical support to ensure your assets work perfectly.
Is the landing pages SEO friendly?
Yes. All landing pages are optimised of SEO.