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FREQUENTLY ASKED QUESTIONS

DESIGN AND CUSTOMIZATION

Are these templates fully mobile-responsive?

  • Yes, absolutely.
  • Every landing page, email, and preference centre scales automatically.
  • They look flawless on smartphones, tablets, and desktop computers.
  • We test them across major screen sizes to prevent broken layouts.

Can we align these templates with our corporate brand?

  • Yes, they are built for complete branding flexibility.
  • You can easily swap out dummy logos for your company logo.
  • You can drop in your own brand images and graphics.
  • We also offer a $125 Brand Alignment Service if you want us to do it for you.

Can we change the colors and layout fonts?

  • Yes, colors and fonts are 100% customizable.
  • Fonts can be updated using standard web fonts or Google Fonts.
  • Colors can be changed by adjusting hex codes in the clean CSS.
  • Every design file is well-commented to show you exactly where to make updates.

Are these templates fully editable inside the Pardot interface?

  • Yes, they use native Salesforce Account Engagement markup.
  • They feature proper pardot-region, repeatable, and removable tags for email tempaltes.
  • Your marketing team can change text and swap images without coding in landing pages and email templates.
  • You only need to handle the code once during the initial setup.

COMPATIBILITY & COMPLIANCE

Do the email templates look correct in Microsoft Outlook?

  • Yes, our email templates are entirely Outlook-proof.
  • They are heavily tested on tricky desktop email clients like Outlook 2016–2019.
  • They bypass rendering bugs that usually warp standard HTML layouts.
  • They are also fully optimized for mobile dark mode settings.

One note here: If you not give proper width and height to image, then it can breake in Outlook.

Are the Email Preference Centres legally compliant?

  • Yes, they are 100% GDPR and CAN-SPAM compliant.
  • They map directly to your Pardot public subscription lists.
  • They give users choices to opt down rather than globally unsubscribing.
  • They include all mandatory backend system tags required by Salesforce.

SUPPORT & CUSTOM WORK

Do you offer custom Pardot development support?

  • Yes, we provide custom technical support at $35 per hour.
  • We can assist with advanced form styling and layout tweaks.
  • We also offer full Pardot account design, asset migration, and development.
  • Simply fill out our support contact form to get a time estimate.

What is your refund policy on digital templates?

  • Due to the digital nature of downloadable source code, all sales are final.
  • We do not offer refunds once the files have been downloaded.
  • However, we provide full technical support to ensure your assets work perfectly.

Is the landing pages SEO friendly?

Yes. All landing pages are optimised of SEO.

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