Last Updated: July 31, 2026
Who we are
Our website address is: https://www.richtemplate.com.
At www.richtemplate.com (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our Pardot templates, or use our custom support services.
1. Information We Collect
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- Identity Data: First name, last name, and job title.
- Contact Data: Company name, business email address, and billing address.
- Transaction Data: Details about products you purchased, download logs, and billing history.
- Technical Data: IP address, browser type, device info, and cookie data to improve website functionality.
2. How We Use Your Information
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- To Deliver Purchases: Issuing secure links so you can instantly download your purchased Pardot HTML/CSS templates.
- To Provide Technical Support: Managing your $35/hr custom development requests or completing your $125 brand alignment package.
- To Send Account Alerts: Mailing you critical product installation updates, automated receipts, or free lifetime template code updates.
- To Stay Legally Compliant: Fulfilling tax obligations, accounting rules, and fraud prevention measures.
3. Sharing and Disclosing Your Data
- Payment Processors: To securely process payments during checkout.
- Web Hosting & Delivery Infrastructure: To securely store files and deliver download emails.
- Legal Compliance: If required by law, court order, or to protect the safety and rights of our company and users.
4. Data Retention
5. Security of Your Data
6. Your Privacy Rights (GDPR & Global Regulations)
- The Right to Access: You can request a digital copy of all personal data we hold about you.
- The Right to Correction: You can update or fix inaccurate account information at any time.
- The Right to Deletion: You can request that we completely erase your personal data from our active marketing systems.
7. Changes to This Privacy Policy
8. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
9. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
10. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
NOTE: We don’t save any card information.
11. Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
11. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
12. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
13. Where your data is sent
Visitor comments may be checked through an automated spam detection service.